Bank of Ireland customers warned of 'Smishing' hoax

Warning: Never share any personal or account information online
Warning: Never share any personal or account information online

Bank customers are being advised to ignore a text message informing them that their Bank of Ireland 365 account has been locked.

The bank has confirmed that it's a scam.

The Irish Independent reports that a number of consumers received texts alerting them that their online bank account had been disabled.

Targeted users are then asked to confirm bank details by clicking a link and inputting their personal data.

The bank is warning customers not to click the link as 'as doing so enables the download of malicious software that has the capacity to collect and compromise personal details and defraud bank accounts'.

'This is a type of online fraud, is called 'smishing', whereby you receive an SMS that claims to be from Bank of Ireland or another financial institution asking you to verify or re-submit confidential personal banking information in an attempt to obtain sensitive information such as personal banking details', a Bank of Ireland spokesperson told the Irish Independent

'Suspicious SMS and emails can be in circulation at any time, and customers bring these to the attention of the Bank on an ongoing basis'.

The advice from Bank of Ireland is:

  • Do not click any links or open any attachments
  • Do not input any personal / account information even if it appears to be from Bank of Ireland
  • Forward the email to [email protected] immediately
  • Then delete it without clicking on any links or attachments
  • If customers have any concerns or any questions they should contact Bank of Ireland on 1890 365 365

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